Responsible gaming
Responsible Gaming
Our commitment to responsible gambling is directly related to our customer service policy. The company wants you to enjoy the games we provide while remaining aware of the possible social and financial harms associated with problem gambling.
Maintaining Control
Gambling should be viewed as a fun and exciting way to spend time, not as a source of income. For some players, it can be difficult to see gambling purely as entertainment and to risk only what they can afford.
To maintain control and help prevent gambling addiction, please consider the following guidelines:
- Treat gambling as leisure, not as a way to earn money.
- Do not seek immediate recovery of losses, as there is always another opportunity to play.
- Play only with money you can afford to lose.
- Monitor the time and money you spend gambling.
- Take breaks when needed.
- If you feel you need a break from gambling, you may request temporary exclusion.
Self-Exclusion
You may request self-exclusion at any time. Upon request, your account will be closed as soon as practicable. It is your responsibility to inform us of any other accounts you may hold and to refrain from opening new ones. While reasonable efforts are made to prevent the creation of new accounts, responsibility for compliance remains with the player. The company cannot be held responsible for losses incurred on other accounts.
Responsibility and Self-Assessment
If you are concerned that gambling may be negatively affecting your life or the lives of those close to you, consider the following questions:
- Does gambling interfere with work or school?
- Is gambling mainly a way to avoid boredom?
- Do you gamble alone for long periods?
- Have others criticized your gambling?
- Have you lost interest in family, friends, or hobbies due to gambling?
- Have you lied about the amount of time or money spent gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay gambling debts?
- Are you reluctant to spend money meant for gambling on other necessities?
- Do you gamble until all money is lost?
- Do you try to recover losses immediately?
- Do you feel desperate when you run out of money while gambling?
- Do arguments, stress, or frustration make you want to gamble?
- Do you feel depressed or hopeless because of gambling?
If you answered “yes” to most of these questions, you may be experiencing gambling-related problems. Seeking professional advice and support is strongly recommended.
Support Organizations
There are organizations that provide advice, counseling, and support for individuals affected by gambling problems. These organizations offer guidance to help manage and overcome gambling-related difficulties.
GamCare, leading authoritative organization that gives consultations, advice and practical help in order to deal with social consequences of gambling.
Gamblers Anonymous – a fellowship of men and women who have come together to solve their own problems associated with gambling and help other compulsive gamblers. There are regional offices around the world. Information about the services Gamblers Anonymous is on their website:
Gambling Therapy provides support and counseling for those affected by gambling.Information about the site can be found at:
Underage Players
Registration and participation by individuals under 18 years of age is prohibited and illegal. The company verifies the age of all players. Any winnings obtained by underage players will be canceled.
System of Filtration and Parental Control
Parents and guardians can control children’s access to gambling content by using internet filtering and parental control tools. These measures help protect minors from accessing gambling websites, especially when devices are shared with family members or others who are not legally permitted to gamble. We recommend the the following parental control and it=s function for filtering access:
Net Nanny™ www.netnanny.com
